Insured by us?

Suzuki Accident Support

Complimentary support when you need it most

Keeping you on the road

Get started online
Call us first

Make usyour first call

Following an accident, the first thing you should do is call Suzuki Accident Support, even before your insurer. Our accident and repair experts are here for you, 24 hours a day, whoever you're insured with and at no cost to you.

From supporting you with collecting key details at the scene to providing free accident recovery and managing the complexities of repairs, you can count on us for quality assistance through every step of the process.

When it comes to making a claim, we can even help to navigate you through the insurance process the right way — removing the guesswork. Call us first to spare you the stress and make sure both you and your Suzuki get the best outcome possible.

Call us first
youtube video placeholder
Call us first

Trusted Support At Every Step

Accidents happen, but with Suzuki Accident Support, expert help is always in reach. 

Comprehensive Guidance after the Incident

Available 24/7, we can help from the moment of the accident or at any stage that follows. With practical guidance through the entire process, we work to ensure you get the best outcome possible.

Recovery that makes sense for you

If your vehicle can’t be driven, you can depend on us for free recovery to a Suzuki Approved Repairer. We deliver the highest standard of care with expert inspection, plus help with onward travel if you need it.

Accident Management & Claims Assistance

We make claims simple in any situation. And if the accident wasn’t your fault, our full claims service removes the stress — fast repair approval, no excess to pay, and your no claims bonus protected.

Hassle-free mobility during repair

With Suzuki Accident Support managing your repair, we keep you moving — arranging a quality replacement car and keeping you updated as our experts look after your Suzuki.

Get started online
Keep Your Suzuki 100% Suzuki

Research: UK motor insurers' policy wordings April 2023.

Guaranteed benefitsSuzuki Accident SupportTop UK insurers
Genuine Suzuki Parts designed, tested and manufactured for our performance standards
Suzuki Certified Technicians with the state-of-the-art tools and training for the job
Suzuki Factory Approved Finish with comprehensive OEM warranty
Your Suzuki’s safety rating preserved, helping to maximise its residual value*
An OEM service with quality levels and proper processes, regularly audited by us

* If your insurer uses non-genuine parts which subsequently fail, they will not be covered under your Suzuki warranty.

In

a sticky

situation?

Here for you day and night.
Call us anytime for immediate help, or save our number so we’re just a tap away when you need us
Call us first
Calls may be recorded for training and quality purposes
If you go through an insurer

To cut costs, insurers often send vehicles to bodyshops that aren’t Suzuki Approved. That can mean non-genuine or salvaged parts, outdated methods, and repairs that fall short of our exacting quality standards — putting your Suzuki’s safety, performance, and value at risk

The good news? It’s your call to choose how your claim is handled. Choose us, and you choose peace of mind. We’ll make sure your Suzuki gets the very best repairs, so when you’re back behind the wheel, you know it’s restored to our highest standards.

And because we like to go further, we’ll keep you moving with a replacement car during repairs and clear answers to any questions along the way. No fuss—just genuine Suzuki care to make things easy and keep inconvenience to a minimum.

Get started online
Call us first
If you go through an Insurer

To cut costs, insurers often send vehicles to bodyshops that aren’t Suzuki Approved. That can mean non-genuine or salvaged parts, outdated methods, and repairs that fall short of our exacting quality standards — putting your Suzuki’s safety, performance, and value at risk

The good news? It’s your call to choose how your claim is handled. Choose us, and you choose peace of mind. We’ll make sure your Suzuki gets the very best repairs, so when you’re back behind the wheel, you know it’s restored to our highest standards.

And because we like to go further, we’ll keep you moving with a replacement car during repairs and clear answers to any questions along the way. No fuss—just genuine Suzuki care to make things easy and keep inconvenience to a minimum.

Get started online
Call us first
Frequently asked questions
If you can't find what you're looking for, call us and our Expert Advisors can assist you right away

Suzuki Accident Support

Suzuki Accident Support is provided by Wrisk Transfer Limited, registered in England and Wales under company number 10657213. Registered office: 45 Gresham Street, London, EC2V 7BG. Wrisk Transfer Limited authorised and regulated by the Financial Conduct Authority, Firm reference No. 788062. The FCA's register can be checked for details of their permissions, history and contact details.

To understand how we may process your information read our Privacy Notice.

Conditions and exclusions:

The Suzuki Accident Support service is available in the UK when you call Suzuki first on 0800 107 1156 following an accident, before your insurer, providing that we handle your claim on your behalf with your insurer and manage your repair through a Suzuki Authorised Bodyshop.

The service is not available for Motability vehicles or misfuelling claims. For standalone glass claims, we can refer you to our glass provider, but this will be subject to the terms and conditions of your own insurance policy.

Accident recovery is provided for unroadworthy vehicles only. If you cancel the recovery of your vehicle, any cancellation charges incurred will be at your cost. Your vehicle will be recovered to a Suzuki Approved Body Repair centre in working hours or to a secure storage facility of our choosing for safe keeping. Recovery is subject to you being comprehensively insured and your vehicle can be recovered to a Suzuki Approved Bodyshop or to a secure storage facility of our choosing for safe keeping.

If you are deemed not to be liable for the accident, the reimbursement of the cost of recovery will be sought from the liable party or their insurer, if you are deemed to be at fault for the accident, the cost of recovery will be sought from your insurer. If we are unable to recover the costs incurred from your insurer, we reserve the right to seek recovery from you.

Following an accident, we can arrange for you and your passengers to be taken home or to an address of your choice (including a railway station or such like for onward travel) where such home or address is within a 20 mile radius of the incident site.

A replacement vehicle is provided subject to availability for accident repairs (excluding standalone glass repairs/replacements) carried out by a Suzuki Approved Body Repair centre. The bodyshop will provide a courtesy car for the period of the repair if the incident is your fault, or if the incident is not your fault, we will aim to provide a hire car of a similar standing to your own vehicle.

Some insurers may charge an additional excess for using our repairers.